Associate Director and Head of Learner Services

The post holder is a member of the Library Senior Leadership Team, responsible for directing,
developing and overseeing library strategy, policy and planning and ensuring alignment with and
support for University strategic objectives. This role will take a lead role in defining and
delivering the Library student experience strategy ensuring an exceptional student experience in
both our physical and digital spaces.
With responsibility for the co-ordination of the planning and reporting of the Library’s
operational plan they will provide operational leadership, foster innovation, and offer guidance
for staff across the whole of the Library. The postholder will drive strategic decision making and
lead on the co-ordination of data capture and analysis across the Library.
The postholder will ensure compliance on issues such as data protection, health and safety and
business continuity within the Library delivery.