Library Experience Attendant

The Library Experience Attendant at Birmingham City University is responsible for providing efficient and customer-focused services. This includes fulfilling requests for resources in multiple formats, creating a supportive and pleasant physical environment for learning, teaching, and research, and undertaking administrative duties related to the library experience. The role involves daily collection care, stock management, space usage monitoring, and keeping accurate records of library usage. The candidate must have a good general standard of education, experience in a customer service environment, good IT literacy, high organisational ability, and effective collaborative working skills. Experience working in a library is desirable but not essential.