Reading Lists Senior Library Assistant

Job Title: Reading Lists Senior Library Assistant

This role provides administrative support to the Reading List team, Library colleagues, and users, with a focus on copyright licensing and digital requests. Main tasks include processing new academic digital requests, using the Reading List system to support service tasks and resolve work issues, handling daily reading list inquiries, and contributing to the development of Reading List processes and workflows.

The ideal candidate should have qualifications equivalent to NVQ2, GCSE, or City and Guilds, and experience in customer service practices and enquiry handling. Prior work experience within an administrative role, knowledge of work systems, IT packages, and online information systems and databases are also required. The candidate should be able to organise allocated activities, use initiative and judgement to resolve problems, contribute to team efficiency, and communicate effectively.

Occasional requirements to work outside normal working hours may be necessary. The candidate should also demonstrate Southampton University behaviours such as personal leadership, working together, developing others, delivering quality, and driving sustainability.