Assistant Librarian User Experience

Organisation
University of Brighton
Contact Email
SCONULAccess@brighton.ac.uk
Mission group (if applicable)
University Alliance
FTE staff per library service
60 - 74
Sector
Higher Education
Job role area
customer experience
engagement and/or communications
Last uploaded
12/08/2026
Last reviewed
3 Year
Summary

This job posting is for an Assistant Librarian User Experience at the University of Brighton. The role involves assisting and supporting the User Experience Librarian in providing high-quality library services across all campus sites. Responsibilities include identifying user needs, implementing service improvements, managing casual staff, promoting and marketing library services, conducting user experience surveys, and ensuring a safe environment for staff and users. The successful candidate will have a strong knowledge of electronic information sources, excellent customer service skills, and substantial relevant customer service experience. They must also be able to work occasional evenings and weekends and travel to other university sites. A professional qualification in library or information services or equivalent experience in a relevant role is required.