Customer Services Librarian

The University of Brighton is looking for a Customer Services Librarian. This role involves managing the range of library services to ensure high-quality, responsive, customer-focused services. Tasks include participating in the planning and implementation of services, managing and developing library staff, ensuring that a safe and healthy environment is maintained, and providing key communications to promote services. The role requires flexibility to travel to other university sites as needed. The ideal candidate will have a thorough working knowledge of electronic information sources, excellent customer service skills, project management skills, and substantial relevant customer service experience. A graduate degree and a professional qualification in library or information services or equivalent experience in a relevant library role is required.