Customer Experience Manager
Organisation
University of Hull
Contact Email
c.awre@hull.ac.uk
FTE staff per library service
50 - 59
Sector
Higher Education
Job role area
customer experience
team leader
Starting salary
£30,000 to £39,999
Last uploaded
12/08/2026
Last reviewed
3 Year
Summary
The role encompasses daily operational leadership and management of the Customer Experience team, optimizing service delivery, resource management, staff development, policy development, and collaboration with other University groups to enhance overall customer experience. The individual will report to the Customer Experience and Insight Manager.