Library Assistant (Customer Support)

Organisation
Robert Gordon University
Contact Email
library@rgu.ac.uk
Mission group (if applicable)
University Alliance
FTE staff per library service
20 - 29
Sector
Higher Education
Job role area
customer experience
Starting salary
£25,000 to £29,999
Last uploaded
12/08/2026
Last reviewed
1 Year
Summary

This role supports the efficient operation of the University Library by providing excellent customer service, assisting with the organisation and maintenance of Library resources, and facilitating access to information for students, staff and external visitors. The post holder plays an active role in responding to customer enquiries and contributing to a welcoming and inclusive environment, and enables the effective delivery of Library Services by working flexibly to support the work of other Library teams at times of high demand. This role is a full-time, permanent position.